Concepts and Remarks
If notes could be written immediately inside the processes, that would be very helpful.
Only allowing certain people to access leads that are in specific statuses would be incredibly helpful.
Permit user-defined status colours instead of those determined by the system using the conversion point
Make return policies unique to each partner, not just a general return policy.
the ability to navigate around a Journey's pages with ease. Permit a lead to access just a subset of Journeys.
Pin reports from the report designer itself, not only from the main page. Adapt Insights to mobile devices.
There is no click-to-call option available for the phone numbers that appear in search results, which would be a time-saving tool.
User-set lead limitations - Permission to approve or reject completion - User-restricted statuses
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